Privacy Policy
Improve ME Institute (“we”, “our”, “us”) is committed to protecting the privacy of our customers and users (“you”, “your”). This Privacy Policy outlines how we collect, use, store, and share your personal information.
Information We Collect
We collect the following personal information from you:
- Full name of the student and guardians
Student’s age - Parents phone number and email
- The school the student attends
- The student’s grade/year group
- The subjects of their interest at Improve ME
- Any further notes or comments they have.
We collect this information through lead forms on our website or in person by paper-based forms.
Why We Collect Your Information
We collect your personal information for lead generation and data collection purposes. This information is used to contact you about our services and to provide you with information about our educational programs.
How We Store and Protect Your Information
We store your personal information using Google Contacts database and our own CRM. We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Sharing Your Information
We only share your personal information with Google. We do not share your personal information with any other third parties.
Retention of Your Information
We retain your personal information for 5-10 years. This is a requirement for us to have the information as long as the student is enrolled with us. If they discontinue their lessons, we can remove the data if it has been requested by the parent/ex-client.
Your Rights
You have the right to access, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us by any form of communication.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us by any form of communication.
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Please check our website periodically for updates to our Privacy Policy.
